After-hours patient calls, prescription refill routing, urgent symptom triage, and appointment booking — handled automatically, 24/7. Built for primary care, urgent care, specialty practices, and mental health & therapy offices.
GainGrid is architected from the ground up for healthcare privacy requirements. We don't store unnecessary PHI, we encrypt everything in transit and at rest, and we offer Business Associate Agreements on all plans.
Review Our Compliance DocsAll call data is encrypted in transit (TLS 1.3) and at rest (AES-256). Voice interactions are never stored beyond what's operationally necessary.
We collect only what's needed to route and respond — name, callback number, and reason for call. No unnecessary PHI is retained in our systems.
Business Associate Agreements are available for every plan tier — from solo practitioners to large health systems. Sign digitally in minutes.
Your AI voice agent acts as a tireless front-desk assistant that never sleeps, never calls in sick, and never puts a patient on hold.
Patients reaching out at 11 PM get a live, intelligent response — not voicemail. Intake details are logged and waiting for your staff at 8 AM.
Patients book, reschedule, or cancel appointments over the phone — without waiting on hold. Automated reminders reduce no-shows dramatically.
Capture refill requests after-hours, route them to the correct provider with patient info pre-filled, so refills are ready the next morning without a callback loop.
Screen after-hours calls for urgency. Chest pain and difficulty breathing route to 911 instructions immediately. Moderate symptoms get a same-day callback flag.
Patients calling about specialist referrals or follow-up care get their info logged and routed to the right team — speeding up the referral pipeline significantly.
Offload repetitive call volume from your front desk. Staff spend time on complex patient needs instead of answering the same scheduling questions 40 times a day.
Tell us your practice name, hours, services, and routing rules. We build a custom AI voice agent trained on your practice's specifics in 24–48 hours.
Point your existing phone line to GainGrid — either fully or on a conditional forward when lines are busy or after-hours. Zero hardware changes needed.
Every call generates a summary in your dashboard. Review patient intakes, listen to calls, and tune your agent's responses as your practice evolves.
"We were losing patients to other practices simply because they couldn't reach us after 5 PM. GainGrid completely solved that. Our front desk actually gets to focus on in-office patients now."
"For urgent care, the phone never stops. GainGrid handles overflow beautifully — patients give their reason for visit, estimated arrival, and we're already prepared when they walk in."
"Coordinating referrals across 12 providers was a nightmare. GainGrid captures all the intake info so when our coordinators start the day, everything is ready to action. Huge time saver."
"Mental health clients need to feel heard when they call, not sent to voicemail. GainGrid's voice is warm, calm, and professional — it's the right tone for our practice."
No seat fees, no hidden costs. You pay per minute of call handled — and the first 30 days are on us.
Perfect for independent physicians, solo therapists, and single-provider clinics.
Multi-provider clinics, group practices, and specialty offices with higher call volume.
Large health systems, hospital networks, and multi-location practices with complex needs.
Book a 20-minute demo. We'll show you your custom AI agent live, answer every HIPAA question, and have you live within 48 hours.