New patient intake, appointment booking, dental emergency triage, and recall reminders — handled automatically, 24/7. Built for general dentistry, orthodontics, oral surgery, and multi-location DSO practices.
GainGrid is architected from the ground up for healthcare privacy requirements. We don't store unnecessary PHI, we encrypt everything in transit and at rest, and we offer Business Associate Agreements on all plans — from solo practitioners to DSO networks.
Review Our Compliance DocsAll call data is encrypted in transit (TLS 1.3) and at rest (AES-256). Voice interactions are never stored beyond what's operationally necessary.
We collect only what's needed to route and respond — name, callback number, and reason for call. No unnecessary PHI is retained in our systems.
Business Associate Agreements are available for every plan tier — from solo practitioners to large DSO networks. Sign digitally in minutes.
Your AI voice agent acts as a tireless front-desk assistant — available at midnight, on weekends, and during peak hours when your team is stretched thin.
New patients calling at 10 PM get a live, professional response — not voicemail. Name, reason for call, and callback number are logged and waiting for your team at 8 AM.
Patients book, reschedule, and confirm appointments 24/7 — without waiting on hold. Automated recall reminders bring lapsed patients back before they find a competitor.
Severe swelling, knocked-out teeth, and uncontrolled bleeding route to emergency instructions and urgent callbacks immediately. Minor toothaches get a next-day slot.
Patients who received a treatment plan but haven't scheduled get a proactive callback request logged automatically — keeping your production pipeline full without manual outreach.
Answers your most common questions — office hours, accepted insurance, parking, payment plans, and what to expect at a first visit — instantly and consistently, every time.
Offload repetitive call volume from your front desk team. Staff spend their energy on patients in the chair — not answering the same scheduling questions 50 times a day.
Tell us your practice name, hours, services, and routing rules. We build a custom AI voice agent trained on your practice's specifics — typically ready within days.
Point your existing phone line to GainGrid — either fully or on a conditional forward when lines are busy or after-hours. Zero hardware changes needed.
Every call generates a summary in your dashboard. Review patient intakes, listen to calls, and tune your agent's responses as your practice evolves.
"We were losing 8–10 new patients a month to voicemail — callers who found us online at night and just never called back. GainGrid captures every single one of them now. That alone more than pays for itself."
"My front desk team used to spend the first hour every morning returning after-hours voicemails. Now that hour is spent checking patients in. The energy in the office has completely changed."
"We run 4 locations and staffing consistency has always been an issue. GainGrid gives us a consistent patient experience on every call, at every location, regardless of who's working that day."
"We had a patient call at 11 PM with a dental emergency. GainGrid handled the triage perfectly — flagged it as urgent, got the contact details, and our on-call doc called back within 20 minutes. That patient is now a loyal patient for life."
No seat fees, no hidden costs. You pay per minute of call handled — and the first 30 days are on us.
Single location or multi-location — every plan includes the full GainGrid feature set. There are no capability tiers.
Perfect for solo dentists and single-location practices with moderate call volume.
Multi-provider offices and group practices with higher call volume and patient throughput.
DSOs, group networks, and multi-location practices needing centralized call management.
Book a 30-minute demo. We'll walk through your call flow live, answer every HIPAA question, and show you exactly how the agent handles your patients.